Returns & Exchanges
At O'cloudy, we want you to feel completely at home with your purchase. If you are not satisfied with your item, we offer a 30-day return window for all unused home goods in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original boxes, ensuring all tags are attached and the products are securely protected for transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing